Bring your curser (the arrow or line) over the bluegreen box that says "add an emoticon" and left click. A box will pop up with emoticons in it. At the top of the box is a "ribbon" that says "popular; food; fitness; seasonal; other; flags" Clicking on the word changes the pictures in the box. Click on the picture you want and it will appear where you were typing. At the top of the start page you will also see a "ribbon" Bring your cursor over the word "community" and a drop-down box will appear. Go down the list to "Message Boards" and click. Under the message boards, there is a "thread" called "Site/technical help" under "Get Help Here". Click on "site/technical help" to bring up the "board" then click on "Create a new topic" to ask your question. This is where I ask my questions when I can't figure something out--which is often. Usually they respond within a little bit, always by the next day. My best piece of advice is to play a little every day with the site, clicking on different things on the "Start" page. It definitely takes time to learn your way around. It took me a few weeks, and I asked tech a question today, lol. 1295 days ago
Disclaimer: Weight loss results will vary from person to person. No individual result should be seen as a typical result of following the SparkPeople program.