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App is Broken

Monday, May 20, 2019

I can't set a goal, enter my food intake, enter my exercises... Writing tech support has been fruitless. The only response I have gotten from Spark a PR response to my 1⭐ rating on their app. Sad that Spark won't fix the issue or even acknowledge it.
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Member Comments About This Blog Post
  • SP_COACH_DENISE
    Have you sent an email to support@sparkpeople.com? If so, we haven't received anything from you (I checked our logs and there isn't anything from your email address or username). Please double check that you are sending the email to the correct email address so our support team may be able to assist you (maybe there was a typo in the email address before when you tried to send it).

    That all said, I did just check your account and you don't have any goals set up on your account and you need to do that on the website at this point. Once you do set up your goals on the website and save them, you should be able to track food and exercise in the app.

    Coach Denise
    151 days ago
  • GGRSPARK
    I also couldn’t get it going today so I shut down and then after restart it worked .
    151 days ago
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